Transparent. Secure. Stateless.
PXI is a platform for real, in-person moments. Use it honestly. Don't fake locations, spam uploads, or manipulate the gamification system. You own your content; we need a license to show it. Vendors are responsible for their events and their teams. Breaking these rules gets you removed.
By creating a PXI account, accessing the Services, purchasing a ticket, or uploading content, you agree to these Terms of Service, our Privacy Policy, Cookie Policy, and Community Standards (together, the "User Agreement"). Material changes will be communicated via in-app notification and/or email at least 14 days before taking effect. Continued use of PXI after the effective date constitutes acceptance.
You must be at least 16 years old to use PXI. Users aged 16-17 require parental/guardian consent. You may not use PXI if your account has been previously terminated, you are in a prohibited jurisdiction, or you are subject to applicable sanctions (OFAC SDN list or equivalent).
PXI operates a tiered identity model:
Account security: You are responsible for maintaining the security of your PASETO session. One account per person: We reserve the right to merge or terminate duplicate accounts.
PXI grants you a personal, non-commercial, non-transferable, non-exclusive, revocable license to access and use the Services. You may not copy, reverse-engineer, scrape, or access PXI through unauthorized means.
PXI's intellectual property includes: the platform, UI/UX design, the Analog Engine shader suite (ZSL, Halation, Film Grain algorithms), the Odyssey system architecture, the Event Lock spatial algorithm, the PASETO-based identity system, trademarks, and brand assets. "PXI," "PXIStudio," "Odyssey," "The Event Lock," "Hype Gate," "The Wall," "The Vault," and "The Circle" are trademarks of PXI LABS LLC.
You own your content. PXI does not claim ownership of photos, videos, captions, voice notes, or other original media you upload or send.
By uploading content, you grant PXI a worldwide, non-exclusive, royalty-free, perpetual, transferable, and sub-licensable license to: use, store, display, reproduce, modify (including applying Analog Engine filters), distribute, and make available your content, solely for operating the Services, improving the Services, and promoting PXI (with attribution; opt-out available).
Analog Engine: PXI applies proprietary shader filters. The original unprocessed image remains yours. The rendered output incorporating PXI's Analog Engine aesthetic layer embeds PXI's IP in the filter processing only.
PXI's Odyssey system awards XP, Stamps (Bronze > Silver > Gold > Platinum > Legendary), and Leaderboard rankings based on authentic event participation.
Tier 3 Hosts may delegate roles via the Staffing Portal: Co-host (full access), Photographer (media upload/download rights), Promoter (marketing tools), Bouncer (real-time moderation — requires Staff token).
Host liability: Hosts are fully responsible for all actions taken by their delegated staff. PXI is not liable for the actions of Host-delegated staff.
Ticket purchases are final unless host policy permits refunds or event is cancelled. A Platform Service Fee ($0.99 flat per ticket, deducted from the organizer payout) and a Consumer Variable Fee (5.49% of ticket face value, paid by the buyer) are charged per transaction. All sales are in USD.
Fee structure: Consumer Variable Fee (5.49% of ticket face value, paid by the buyer) and Platform Service Fee ($0.99 flat per ticket, deducted from the organizer payout). Payouts via Stripe Connect typically within 2–5 business days after the event, subject to Stripe processing. Vendors are responsible for chargebacks, refunds, and taxes.
PXI provides direct messages, group chats, and event album threads. By sending messages you agree that recipients (and, for event threads, other event attendees with access) may view that content. Voice notes are user-generated audio recordings stored so recipients can play them.
Hosts may use the Messaging Service to communicate with attendees. All use must comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM, CASL, carrier A2P 10DLC rules, and these Terms. Informational and transactional messages may be sent to registered attendees in connection with an event they joined; marketing or promotional SMS requires a separate affirmative opt-in. PXI may monitor, throttle, or suspend Messaging Service usage for compliance, abuse prevention, or carrier requirements.
Program name: PXI SMS Program (operated by PXI LABS LLC / PXIStudio).
Description: By providing your mobile number and opting in, you agree to receive SMS and/or MMS messages from PXI and, where applicable, on behalf of Event Hosts. Message types may include: account verification (OTP), ticket and event confirmations, check-in and schedule alerts, host announcements related to events you joined, customer support replies, and — only if you separately opt in to marketing — promotional or campaign messages. Consent is not a condition of any purchase.
How to opt in: You opt in by affirmatively agreeing to SMS disclosures in the PXI app or on pxispace.com (for example, checking an unchecked consent box or enabling SMS in Settings), or by other methods we describe at the point of collection. Pre-checked boxes are not used. Providing a number solely for account verification does not constitute marketing consent.
Opt-out: You can cancel the SMS Program at any time. Reply STOP to any message you receive from us. After you send STOP, we will send one confirmation SMS that you have been unsubscribed, and you will no longer receive SMS messages from the PXI SMS Program. You may also disable SMS in Settings > Notifications. To re-join, opt in again through the app or website.
Help: For assistance with the messaging program, reply HELP to any PXI SMS, or contact [email protected]. Supported carriers include major US wireless carriers; delivery is not guaranteed on all networks.
Rates & frequency: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your account activity, events joined or hosted, and marketing selections. If you have questions about your text or data plan, contact your wireless provider.
Privacy: Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy (Section 2.8 and Section 4.4) at pxispace.com/privacy.
Host obligations: Event Hosts who use the Messaging Service must only message attendees with a lawful basis (transactional for the event, or marketing only with documented opt-in), must not send prohibited content, and must honor STOP immediately. Hosts may not export attendee phone numbers for off-platform SMS marketing.
Strictly prohibited: GPS spoofing, fake accounts, ticket fraud, uploading content you don't own, botting, reverse-engineering shaders, and sending unsolicited marketing messages.
PXI reserves the right to remove content, issue warnings, suspend or ban accounts, and report illegal activity to law enforcement. Appeals must be submitted within 30 days to [email protected].
Services provided "AS IS". PXI disclaims all warranties. Total liability shall not exceed the greater of $100 USD or the amount you paid PXI in the preceding 12 months.
You agree to defend and indemnify PXI from claims arising from your violation of these Terms, your content, or your operation of events.
Binding individual arbitration via JAMS. You waive your right to a jury trial or class action. Governing law: Commonwealth of Massachusetts. Venue: Suffolk County, Massachusetts.
Entire agreement, severability, no waiver, and force majeure clauses apply.
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